Terms and Conditions

Trellick Tower Residents' Association Terms and Conditions

Welcome to the Trellick Tower Residents' Association (TTRA) website. By accessing or using our site, you agree to comply with and be bound by these Terms and Conditions, which govern your use of this website and any services provided through it. The TTRA website is designed to provide important information, resources, and support to residents of Trellick Tower and Edenham Way while fostering community engagement and transparency.

Please read these terms carefully. If you do not agree with any part of these Terms and Conditions, you should discontinue using the site. The TTRA reserves the right to update or modify these terms at any time, so we encourage you to review them periodically. Your continued use of the site will signify your acceptance of any changes.

Website Use

By using the Trellick Tower Residents' Association (TTRA) website, you agree to use the site solely for lawful purposes and in a manner that does not infringe on the rights of others or restrict their ability to use the site. The site is intended to provide information, resources, and services to residents of Trellick Tower and Edenham Way. Any misuse of the website, including but not limited to unauthorized access, tampering with content, or attempting to disrupt the site’s functionality, is strictly prohibited.

You are granted limited, non-exclusive access to view and use the content provided on the site for personal, non-commercial purposes. You may not copy, reproduce, distribute, or modify any content without the prior written permission of TTRA. Unauthorized use of the website may result in termination of access and legal action where necessary.

TTRA reserves the right to modify, suspend, or discontinue any part of the website, including access to certain features or services, without notice or liability.

2. Content Ownership and Copyright

All content provided on the Trellick Tower Residents' Association (TTRA) website, including but not limited to text, images, graphics, logos, documents, and any other material, is the exclusive property of TTRA or its licensors, unless otherwise noted. This content is protected by copyright, trademark, and other intellectual property laws.

You may not reproduce, distribute, modify, create derivative works from, or commercially exploit any of the content on this website without prior written consent from TTRA. Unauthorized use of any content may violate copyright laws and result in legal action.

TTRA respects the intellectual property rights of others, and we expect our users to do the same. If you believe that any content on our website infringes upon your intellectual property rights, please contact us immediately so that we may review and address the issue.

3. User-Generated Content

The Trellick Tower Residents' Association (TTRA) website may allow users to submit content, such as comments, posts, advertisements, or other contributions. By submitting any content to the website, you agree that:

Ownership: You retain ownership of any content you submit, but by posting it on the TTRA website, you grant us a non-exclusive, royalty-free, perpetual, and worldwide license to use, modify, reproduce, distribute, and display your content in connection with the website and its services.

Accuracy: You represent that all content you submit is accurate, lawful, and not in violation of any third-party rights, including intellectual property, privacy, or publicity rights.

Responsibility: You are solely responsible for the content you submit, and any consequences arising from its publication. TTRA reserves the right, but is not obligated, to review, edit, or remove user-generated content that violates these Terms and Conditions or is deemed inappropriate.

Prohibited Content: You agree not to submit any content that is unlawful, defamatory, offensive, obscene, threatening, abusive, or otherwise inappropriate. This includes content that promotes discrimination, harassment, or violence.

TTRA takes no responsibility for the opinions or statements expressed in user-generated content. If you believe that any user-submitted content violates your rights or these Terms and Conditions, please contact us immediately so we can investigate and take appropriate action.

4. Community Guidelines

The Trellick Tower Residents' Association (TTRA) website is a space for residents to share information, engage with each other, and contribute to the community. To ensure a positive and respectful environment for all users, we ask everyone to adhere to the following Community Guidelines:

Respectful Communication: Treat others with kindness and respect. Do not post any content that is hateful, discriminatory, harassing, or threatening. Personal attacks or abusive language will not be tolerated.
Relevant Content: Keep your contributions relevant to the topics being discussed. The TTRA website is focused on sharing local community news, events, and resources. Off-topic, spam, or promotional content not related to the community may be removed.
No Offensive or Inappropriate Material: Content that is obscene, defamatory, or otherwise inappropriate will be removed. This includes material that promotes illegal activity, violence, or anything that could harm the well-being of other users.
Privacy: Respect the privacy of others. Do not post any personal information about yourself or others without explicit consent. This includes contact details, addresses, or any other sensitive information.
Constructive Feedback: When engaging in discussions, especially around local issues or concerns, aim to provide constructive feedback. We encourage healthy dialogue, but conversations should remain civil and solution-focused.
No Commercial Advertising: Unless specifically allowed, do not use the site to promote commercial products, services, or businesses. Advertisements or solicitations not approved by TTRA will be removed.
Reporting Violations: If you encounter any content that violates these guidelines or appears harmful to the community, please report it to the TTRA team for review.

Failure to follow these guidelines may result in your content being removed or your access to the website being restricted. We aim to maintain a welcoming and inclusive online space for all residents, and we appreciate your cooperation in making that possible.

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5. Booking and Event Terms

The Trellick Tower Residents' Association (TTRA) offers residents the opportunity to book the Clubroom and participate in events hosted by the Association. By making a booking or attending an event, you agree to the following terms:

Eligibility: Bookings for the Clubroom are exclusively available to residents of Trellick Tower and Edenham Way. Proof of residency may be required.

Booking Process: To book the Clubroom, please submit an inquiry that includes the desired date and time, the expected number of participants, the nature of the event, and whether seating or a clear floor space is needed. Bookings are confirmed once you receive a written confirmation from TTRA.

Cancellation Policy: If you need to cancel your booking, please notify TTRA as soon as possible. Cancellations made less than 48 hours before the event may incur a cancellation fee, which will be communicated at the time of cancellation.

Event Conduct: Attendees are expected to behave respectfully and in accordance with the community guidelines while participating in TTRA events. Disruptive or inappropriate behaviour may result in removal from the event and/or future restrictions on participation.

Liability: TTRA is not responsible for any personal injury, loss, or damage to property that occurs during the booking or event. Participants engage in activities at their own risk.

Facilities Usage: The Clubroom and any associated facilities should be treated with respect. Users are responsible for leaving the space clean and in good condition after use. Any damage to the facilities will result in the responsible party being liable for repair or replacement costs.

Changes to Events: TTRA reserves the right to modify, reschedule, or cancel events as necessary. Any changes will be communicated promptly to those affected.

Photography and Filming: TTRA may take photographs or record videos during events for promotional purposes. By attending, you consent to the use of your image in materials related to TTRA. If you do not wish to be photographed, please inform the event organiser.

By participating in TTRA events or booking the Clubroom, you acknowledge that you have read, understood, and agreed to these Booking and Event Terms. For any questions or clarifications, please contact TTRA directly.

6. Privacy Policy

At the Trellick Tower Residents' Association (TTRA), we are committed to protecting your privacy and ensuring that your personal information is handled responsibly. This Privacy Policy outlines how we collect, use, store, and protect your information when you visit our website or engage with our services.

Information We Collect

We may collect personal information from you when you:

Register on our site
Book events or facilities
Subscribe to our mailing lists
Contact us through forms or emails

The types of personal information we may collect include:

Name
Email address
Phone number
Residential address
Any other information you choose to provide

2. How We Use Your Information

We use your personal information for the following purposes:

To communicate with you regarding events, bookings, and updates
To respond to your inquiries or requests
To manage and improve our website and services
To send you newsletters and other information that may interest you (if you have opted in)
To comply with legal obligations

3. Data Retention

We will retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy or as required by law. When your information is no longer needed, we will securely delete or anonymize it.

4. Sharing Your Information

Your personal information will not be sold, traded, or otherwise transferred to outside parties without your consent, except as required by law or in connection with a legal investigation. We may share information with trusted third-party service providers who assist us in operating our website or conducting our business, provided they agree to keep your information confidential.

5. Security

We implement a variety of security measures to protect your personal information. However, please be aware that no method of transmission over the Internet or method of electronic storage is 100% secure. While we strive to protect your personal information, we cannot guarantee its absolute security.

6. Your Rights

You have the right to:

Access the personal information we hold about you
Request corrections to your personal information
Request the deletion of your personal information
Withdraw your consent for us to process your information (where applicable)

To exercise any of these rights, please contact us using the contact information provided below.

7. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. Any changes will be posted on this page, and we encourage you to review it periodically.

8. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:

Email: info@trellick.uk

Phone: 07866 167718

By using our website and services, you consent to the terms outlined in this Privacy Policy. Thank you for being a valued member of the Trellick Tower community.

7. Disclaimers

The information provided on the Trellick Tower Residents' Association (TTRA) website is for general informational purposes only. While we strive to ensure that the information presented is accurate and up-to-date, we make no representations or warranties of any kind, express or implied, about the completeness, reliability, or availability of the information, services, or related graphics contained on the site.

1. No Professional Advice

The content on this website is not intended to serve as professional advice. We recommend consulting with qualified professionals for specific advice related to legal, financial, health, or any other matters.

2. External Links

Our website may contain links to third-party websites that are not controlled or maintained by the TTRA. We do not endorse or take responsibility for the content, accuracy, or availability of any linked websites. Accessing these links is done at your own risk, and we encourage you to review the privacy policies and terms of service of any third-party sites you visit.

3. Community and User-Generated Content

Any opinions, advice, or statements expressed in community forums or user-generated content are those of the respective authors and do not necessarily reflect the views of the TTRA. We are not responsible for any user-generated content and do not guarantee the accuracy or reliability of such information.

4. Limitation of Liability

In no event shall the TTRA, its members, or affiliated parties be liable for any direct, indirect, incidental, consequential, or punitive damages arising out of or in connection with your use of this website or any linked sites. This includes, but is not limited to, damages for loss of profits, data, or other intangible losses, even if we have been advised of the possibility of such damages.

5. Changes to This Disclaimer

We reserve the right to modify or update this disclaimer at any time without prior notice. Any changes will be posted on this page, and it is your responsibility to review it periodically for updates.

By using this website, you acknowledge that you have read, understood, and agreed to this disclaimer. If you do not agree with these terms, please do not use our website. Thank you for being part of the Trellick Tower community.

8. Changes to Terms

The Trellick Tower Residents' Association (TTRA) reserves the right to modify, amend, or update these Terms and Conditions at any time without prior notice. Changes may be made to improve the user experience, comply with legal requirements, or reflect changes in our services or operations.

1. Notification of Changes

When changes are made to these Terms, we will notify users by updating the "Last Updated" date at the top of this page. While we will make reasonable efforts to inform users of significant changes, it is your responsibility to regularly review the Terms to stay informed about any modifications.

2. Continued Use

Your continued use of the TTRA website following the posting of changes constitutes your acceptance of the revised Terms. If you do not agree to the updated Terms, you should discontinue your use of the website immediately.

3. Severability

If any provision of these Terms is found to be invalid or unenforceable by a court of law, the remaining provisions shall continue to be valid and enforceable.

4. Governing Law

These Terms shall be governed by and construed in accordance with the laws of the jurisdiction in which Trellick Tower is located, without regard to its conflict of law principles.

By using our website, you agree to abide by the most current version of these Terms and Conditions. Thank you for being a valued member of the Trellick Tower community.

9. Governing Law

These Terms and Conditions, along with any additional agreements or policies referenced herein, shall be governed by and construed in accordance with the laws of the jurisdiction in which the Trellick Tower Residents' Association (TTRA) operates, specifically the laws of England and Wales.

1. Jurisdiction

Any disputes arising from or related to these Terms, your use of the TTRA website, or any associated services shall be subject to the exclusive jurisdiction of the courts of England and Wales. By using our website, you consent to the jurisdiction of these courts and waive any objections to the venue or jurisdiction of such courts.

2. Dispute Resolution

In the event of any dispute or claim arising from these Terms or your use of the TTRA website, you agree to first attempt to resolve the matter informally by contacting us at the provided contact details. If a resolution cannot be reached, you agree to engage in mediation or another alternative dispute resolution process before seeking any legal recourse.

3. Severability

If any provision of these Terms is found to be invalid or unenforceable by a court of competent jurisdiction, the remaining provisions shall continue in full force and effect.

By using the TTRA website, you acknowledge that you have read and understood these governing law provisions and agree to be bound by them. Thank you for being a part of the Trellick Tower community.

10. Contact Information

If you have any questions, comments, or concerns regarding these Terms and Conditions, or if you need assistance with our website or services, please feel free to reach out to us. We value your feedback and are here to help!

General Inquiries

For general questions or inquiries about the Trellick Tower Residents' Association (TTRA), please contact us at:

Email: info@trellick.uk

Phone: 07866 167718

Mailing Address:

Trellick Tower Residents' Association

117 Trellick Tower, 5 Golborne Road, London W10 5PZ

Website Support

If you experience any technical issues or have questions about website functionality, please contact our web support team at: